Everything you want to know before getting started

We specialize exclusively in optometry billing. We're not a generalist medical billing company — we know the specific codes, payers, and workflows that matter for eye care practices.

No. We work within any software you operate.

Most practices are up and running with us within 1–2 weeks. We start with a discovery call to understand your current setup, then build a transition plan that minimizes disruption to your billing workflow.

Yes. You'll work with a dedicated team member who knows your practice, your payers, and your setup. You won't be passed around to different people every time you have a question.

We work denials proactively — reviewing each one, identifying the root cause, and resubmitting or appealing as appropriate. We also track denial trends so we can address systemic issues before they become bigger problems.

Yes. We handle both vision plan billing (VSP, EyeMed, Davis Vision, etc.) and medical insurance billing (Medicare, Medicaid, commercial plans). Many optometry practices bill both, and we're experienced with the nuances of each.

Collection rates vary by practice, payer mix, and starting AR health — so we don't quote a single number. What we can tell you is that practices typically see meaningful improvement in their collection rates and denial rates within the first 90 days of working with us.